Refund Policy
Last Updated: April 2026. We believe in transparency and fairness. Please review our policy to understand our commitment to your satisfaction.
Experience First
We offer a comprehensive free trial to ensure our service meets your expectations. We encourage all customers to test our server stability and content library before making a purchase.
Instant Activation
Upon purchase, your account is activated instantly. This process involves registering your unique MAC address and allocating system resources specifically for your access.
Plan Flexibility
For subscriptions of 3 months or longer, we offer the flexibility to adjust your package to better suit your viewing preferences as your needs evolve.
Refund Terms
Due to the immediate allocation of system credits and MAC address registration, 7-day subscriptions are final and non-refundable. We recommend starting with a 1-month plan to ensure long-term satisfaction.
Technical Assistance
If you encounter any setup or playback issues, our 24/7 support team is dedicated to resolving them promptly. We are committed to ensuring you get the best value from your subscription.
Our Commitment
Our ultimate goal is your entertainment satisfaction. By following our recommendations and utilizing our support, we ensure a premium streaming experience for every member.